Privacy Policy

Effective Date: January 16, 2026

ARCmd Aesthetic Rejuvenation Center (“ARCmd,” “we,” “our,” or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website https://arcmdboston.com, use our patient portals, complete online forms, or communicate with us electronically.

By accessing our website or using our services, you consent to the data practices described in this Privacy Policy.

1. Information We Collect

Personal Identifiable Information

We may collect personally identifiable information, including but not limited to:

Full name
Email address
Phone number (including mobile number)
Mailing address
Date of birth (when required for medical services)
Appointment or consultation details

Medical and Health Information

When you request medical or aesthetic services, we may collect health-related information necessary to provide care. Medical information is handled in accordance with applicable healthcare privacy and record retention laws.

Technical and Usage Information

We may automatically collect technical information such as:

IP address
Browser type
Device information
Access times
Referring websites
Pages visited

This information is used for website administration, analytics, and performance improvement.

Publicly Shared Information

If you choose to disclose personal or sensitive information through public-facing or interactive features on our website, such information may be visible to others and may be collected or used by third parties. ARCmd is not responsible for information voluntarily disclosed in public areas.

2. How We Use Your Information

We use the information we collect for the following purposes:

Verifying identity and managing patient records
Scheduling, confirming, canceling, and reminding appointments
Providing medical, aesthetic, and wellness services
Responding to inquiries and providing customer support
Communicating operational updates related to services
Improving website functionality and user experience
Complying with legal, regulatory, and healthcare obligations

Promotional or marketing communications are sent only where permitted by law and based on applicable consent preferences.

3. Registration Accounts and Patient Portals

If you access ARCmd services through a patient portal or online account, certain personal information may be stored to support appointment management, communications, and care delivery. Access to this information is limited to authorized personnel.

Requests to access, correct, or delete account information may be made, subject to legal and medical record retention requirements.

4. SMS and Electronic Communications Consent

By providing your mobile phone number or email address, you consent to receive informational and administrative messages related to appointments, services, and operational updates. Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP or by following the opt-out instructions provided in the message.

No mobile information, SMS consent, or personal data is shared with third parties or affiliates for marketing or promotional purposes.

5. Cookies and Analytics

Our website uses cookies and similar technologies to enhance functionality and improve user experience. Cookies are small files stored on your device that help remember preferences and collect anonymous usage statistics.

We use Google Analytics 4 (GA4) to collect non-identifiable information such as pages visited, device type, and general location. No personally identifiable or medical information is transmitted to Google Analytics.

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Embedded Content from Third Parties

Our website may include embedded content such as videos or social media feeds. Embedded content behaves as if you visited the originating third-party website directly. These third parties may collect data, use cookies, or track your interactions with their content.

ARCmd does not control these technologies and encourages you to review applicable third-party privacy policies.

7. Data Access, Sharing, and Disclosure

Access to personal and medical information is restricted to authorized personnel who require such access to perform their job duties.

We do not sell, rent, or trade personal information. Information may be shared only under the following circumstances:

With trusted service providers assisting in website hosting, appointment management, payment processing, or IT support, solely for operational purposes
When required by law, regulation, court order, or governmental request
To protect the rights, safety, and security of patients, staff, and business operations

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill service purposes, comply with legal and regulatory obligations, and maintain appropriate medical and business records.

9. Data Security

We implement administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. While no system can be guaranteed to be completely secure, we take reasonable measures to safeguard data.

10. Your Rights and Choices

You may request access to certain personal information we maintain about you, request corrections, or request deletion where permitted by law. Requests are subject to identity verification and applicable legal and medical record retention requirements.

You may withdraw consent for communications or opt out of cookies and tracking technologies at any time.

11. Third-Party Websites

Our website may contain links to third-party websites. ARCmd is not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies.

12. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

13. Legal Disclosure

We may disclose personal information when required to do so by law, regulation, legal process, or governmental request.

14. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

15. Contact Information

If you have questions regarding this Privacy Policy or our data practices, please contact:

ARCmd Aesthetic Rejuvenation Center
134 South Ave, Suite 200
Weston, MA 02493
Phone: 781-454-6309
Website: https://arcmdboston.com